gregorsamsa
Aug 26, 07:17 AM
in my experience, their support has always sucked..even from day 1 with my first PowerMac G5 back in 2004.
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
You, & some others here, have obviously had more than your fair share of bad luck with Apple. Customers paying good money rightly expect to receive faultless products every time. When they don't, it's understandable they're peeved off. In this respect, Apple must do better.
Many others, however, swear by Apple's general reliability & quality of products. (My iBook, bought only last October, is used at least a few hours almost daily. So far, no problems whatsoever!). Fact is, statistics consistently prove Apple still to be one of the best computer manufacturers when it comes to longevity of their products.
PS. I'm not an Apple fanboy. My next computer (a 15.4" laptop) may not even be another Apple. But I'm 100% sure I will buy another Apple computer in future, not least because of the general high quality I know I can expect from Apple compared to many PC manufacturers, & a wonderful OS to boot! - But, then again, if Apple's QC was to deteriorate significantly, & get a consistently growing number of customer complaints...
Let's see...
PowerMac G5 arrived with a defective superdrive, miscalibrated fans. The genius 'couldn't hear the fans', and accidentally put the repair in someone else's name, so when I tried to pick it up, I had to haggle to get it. Oh, and when I did finally get it, the superdrive was still broken. Super...
Cinema Display arrived with 7 dead pixels...I know this is a touchy issue, but the problem with their support regarding it was that none of them knew the actual number to replace it at. The phone people told me 5, the store (after the 45 minute drive there) told me 15, and another rep (who finally replaced it) told me 3.
iMac G5 had a defective power supply on arrival--would shut off randomly, some times not turning on. They refused to acknowledge this the first time we were there...the second time we were there...third time...fourth time they gave in--by saying "we'll keep it overnight." They still.."couldn't find a problem." When they gave it back, it worked for..two weeks, then the fans started being wonky. They couldn't hear that the first or second visit, on the third visit they took it overnight, "couldn't hear any audible issue", but it shutdown on them. I guess taking our word for it, they replaced the fan assembly, logic board, and power supply. Worked for a month, now it still shuts down.
MacBook Pro had the defective battery (random shutdowns), now fixed. Also, I had the screen buzz (now fixed), CPU A Whine (now fixed). They basically fixed all the issues in this machine, but were four days over their expected return time.
I'm not saying their support is totally crap, but they're certainly not consistent in performance, technical knowledge, friendliness, or even coverage. I was talking to a friend about "what I'd do if I were Steve Jobs," and the first thing we agreed on was to fire the entire AppleCare department, and all the genius', because they all seem to suck.
But hey, my iBook G4 and MacBook are fine...
You, & some others here, have obviously had more than your fair share of bad luck with Apple. Customers paying good money rightly expect to receive faultless products every time. When they don't, it's understandable they're peeved off. In this respect, Apple must do better.
Many others, however, swear by Apple's general reliability & quality of products. (My iBook, bought only last October, is used at least a few hours almost daily. So far, no problems whatsoever!). Fact is, statistics consistently prove Apple still to be one of the best computer manufacturers when it comes to longevity of their products.
PS. I'm not an Apple fanboy. My next computer (a 15.4" laptop) may not even be another Apple. But I'm 100% sure I will buy another Apple computer in future, not least because of the general high quality I know I can expect from Apple compared to many PC manufacturers, & a wonderful OS to boot! - But, then again, if Apple's QC was to deteriorate significantly, & get a consistently growing number of customer complaints...
shawnce
Sep 13, 11:36 AM
Do you mean like how BeOS did things?
Yeah BeOS had this great feature called magic pixel dust. :rolleyes:
All that BeOS had was separate threads per window at the UI level. This does nothing for parallelizing compute tasks. These extra thread that BeOS had spent most of their time doing absolutely nothing.
What Mac OS X has now is several operating services that will automatically scale up to use as many cores possible (while still making sense). Many of the "Core" framework do this without any work by application authors other then then those authors deciding to use those services instead of rolling their own.
For example ColorSync color correction, audio conversion, audio mixing, etc.
...and yes Mac OS X 10.5 is expanding the OS services that will do the right thing (TM) as well as making it easier for developers to transparently and directly utilize the cores available in a system.
Yeah BeOS had this great feature called magic pixel dust. :rolleyes:
All that BeOS had was separate threads per window at the UI level. This does nothing for parallelizing compute tasks. These extra thread that BeOS had spent most of their time doing absolutely nothing.
What Mac OS X has now is several operating services that will automatically scale up to use as many cores possible (while still making sense). Many of the "Core" framework do this without any work by application authors other then then those authors deciding to use those services instead of rolling their own.
For example ColorSync color correction, audio conversion, audio mixing, etc.
...and yes Mac OS X 10.5 is expanding the OS services that will do the right thing (TM) as well as making it easier for developers to transparently and directly utilize the cores available in a system.
Lord Blackadder
Mar 24, 01:07 PM
Oh. So when a person criticizes Obama for keeping us in Afghanistan, Iraq, and/or Libya, just level an accusation of racism.
Got it.
The vast majority of conservatives are WASP-ish, and almost all of the people who question Obama's religion/nationality are self-described conservatives. Furthermore, conservatives as a group refuse to admit that this is the case. Got that?
Got it.
The vast majority of conservatives are WASP-ish, and almost all of the people who question Obama's religion/nationality are self-described conservatives. Furthermore, conservatives as a group refuse to admit that this is the case. Got that?
pkson
Apr 19, 05:41 PM
After reading some of the lawsuit, I had to post this..
http://pk.funnyseoul.com/wp-content/uploads/2010/11/2010-11-04_174623.jpg
http://pk.funnyseoul.com/wp-content/uploads/2010/11/pn_20101104170853.jpg
http://pk.funnyseoul.com/2010/11/galaxy-tab-released/
http://pk.funnyseoul.com/wp-content/uploads/2010/11/2010-11-04_174623.jpg
http://pk.funnyseoul.com/wp-content/uploads/2010/11/pn_20101104170853.jpg
http://pk.funnyseoul.com/2010/11/galaxy-tab-released/
M-Life
Apr 7, 11:12 PM
Doesn't really matter, Best Buy is going the way of Blockbuster and Borders anyway. They will be gone within a few years, once all their media turns digital.
zoran
Oct 14, 02:50 PM
well its said that clovertown will be here early is that early/late november or early/late december, any new rumors regarding this subject?
Popeye206
Apr 8, 08:20 AM
It's about time. Best Buy does not deserve the time of day - their employees are low, their service stinks, and their whole philosophy is unethical. Looks like it's starting to come back to haunt them now...
They were caught here on the east coast with a separate web site that hey would use when you came into the store to jack up prices. So you'd see a product on the web site for $X and go into the store and it's 10% higher, then they would show you on the fake site that it's the right price. A bait and switch routine.
I never heard any more about this and have been surprised. I would have thought that would have been their death with consumers. I know I won't buy from them if I can help it. Although I love to look there. :)
They were caught here on the east coast with a separate web site that hey would use when you came into the store to jack up prices. So you'd see a product on the web site for $X and go into the store and it's 10% higher, then they would show you on the fake site that it's the right price. A bait and switch routine.
I never heard any more about this and have been surprised. I would have thought that would have been their death with consumers. I know I won't buy from them if I can help it. Although I love to look there. :)
zap2
Apr 6, 04:22 PM
I have something better than a MacBook Air. It's called an iPad 2.
Honestly, they aren't very comparable. Yes, the iPad takes the place of many people's general computing, but I couldn't survive well with just my iPad. My Air in the other hand does a great job replacing my 15" MBP.
Honestly, they aren't very comparable. Yes, the iPad takes the place of many people's general computing, but I couldn't survive well with just my iPad. My Air in the other hand does a great job replacing my 15" MBP.
512ke
Aug 26, 03:57 PM
If the power consumption is the same... does that mean that the Merom and the current chips suck the same amount energy while going full throttle?
If the above is true, if you turned down the Merom to match the speed of the current chips, wouldn't the Merom be drawing 20% less power?
In other words if the Merom and the current chip were both going 60 mph down the freeway, would the Merom be drawing less power?
Am I missing something here (such as the basics of electricity, the basic way that chips work, etc.)?
512ke
If the above is true, if you turned down the Merom to match the speed of the current chips, wouldn't the Merom be drawing 20% less power?
In other words if the Merom and the current chip were both going 60 mph down the freeway, would the Merom be drawing less power?
Am I missing something here (such as the basics of electricity, the basic way that chips work, etc.)?
512ke
maproduction
Apr 5, 05:25 PM
I'm not trolling, this is an honest question. But isn't a Final Cut pretty much worthless for commercial use without a way to put the results on Blu-Ray?
Yeap, cause everything ends up on BluRay, no wait, it doesn't.
FCP is for editing, Motion is for graphics, Soundtrack Pro is for audio, Compressor is for encoding (even for BluRay) and Color is for grading.
If you need to author BluRay you use another tool.
Also there will be no training of the new software at NAB, why because NAB is almost over by Tuesday night. Most of the training will already have happened. And there is always a lot of training going on, there are classes to get certified, and certified instructors do not get advanced copies of the software.
Also I don't see Apple hijacking the SuperMeet, those guys would not screw all their long time sponsors for a one time apple thing. This event is huge, they have everything. Now there might be some re-shifting but as I said Tuesday is a long time to hold something through NAB. Apple used to have there own major event on Sunday mornings to unveil the newest FCP.
Yeap, cause everything ends up on BluRay, no wait, it doesn't.
FCP is for editing, Motion is for graphics, Soundtrack Pro is for audio, Compressor is for encoding (even for BluRay) and Color is for grading.
If you need to author BluRay you use another tool.
Also there will be no training of the new software at NAB, why because NAB is almost over by Tuesday night. Most of the training will already have happened. And there is always a lot of training going on, there are classes to get certified, and certified instructors do not get advanced copies of the software.
Also I don't see Apple hijacking the SuperMeet, those guys would not screw all their long time sponsors for a one time apple thing. This event is huge, they have everything. Now there might be some re-shifting but as I said Tuesday is a long time to hold something through NAB. Apple used to have there own major event on Sunday mornings to unveil the newest FCP.
MacinDoc
Aug 26, 12:45 AM
Yep. My serial falls into the range and the website still won't accept it. I guess I will have to sit on hold Monday morning.
According to some people who have spoken with Apple customer service reps, some batteries within the listed ranges were not manufactured by Sony, which is why they don't qualify for replacement. Apparently, there is no easy way for the consumer to identify whether his/her battery is a Sony or not.
I suspect that because of all of the confusion, Apple will end up replacing all of the batteries in the listed ranges, whether they are Sony-manufactured or not, to avoid the wrath of customers who believe they are being ripped off if their batteries don't qualify. In the past, Apple has gone beyond what was required to correct situations that just looked bad.
Maybe this whole thing would have been easier if the serial numbers on the batteries somehow indicated their manufacturer (of course, that's just hindsight, but I hope Apple remembers this in the future).
According to some people who have spoken with Apple customer service reps, some batteries within the listed ranges were not manufactured by Sony, which is why they don't qualify for replacement. Apparently, there is no easy way for the consumer to identify whether his/her battery is a Sony or not.
I suspect that because of all of the confusion, Apple will end up replacing all of the batteries in the listed ranges, whether they are Sony-manufactured or not, to avoid the wrath of customers who believe they are being ripped off if their batteries don't qualify. In the past, Apple has gone beyond what was required to correct situations that just looked bad.
Maybe this whole thing would have been easier if the serial numbers on the batteries somehow indicated their manufacturer (of course, that's just hindsight, but I hope Apple remembers this in the future).
dustinsc
Mar 22, 12:52 PM
Blackberry playbook = The IPad 2 killer - you heard it here first.
Look at the specs, their greater or equal to the iPad 2 with the exception of battery life.
Well, minus the screen size too. Equal to isn't going to cut it against an Apple product. Just look at how the Zune fared.
Look at the specs, their greater or equal to the iPad 2 with the exception of battery life.
Well, minus the screen size too. Equal to isn't going to cut it against an Apple product. Just look at how the Zune fared.
Miles Davis
Sep 19, 04:26 AM
Perhaps I didn't read this already, but has anyone thought that the reason Macbooks are pushed back is because Apple seems to be having serious problems with their Random Shutting Down? Computers are still out on repair for lots of people, they might be waiting for a new heatsicnk or logic board. I know I have to bring mine in for repair when i get back to the states...
Adamb18c5
Jun 9, 09:17 PM
Bibbz: I'm in the dfw area which radio shack do you work at? Would like to go through you for my next iPhone since know what's going on. I will be trading in my current 3gs.
grum
Sep 19, 08:11 AM
It gets annoying. Why? Because it's true and most people don't want to admit it.
In a few cases here and there, the extra processor power/speed is going to help. But for a majority of people buying a MacBook, they're not going to be burning home-made DVD's, doing intense Music compositions, or using it for hard-core gaming. They're going to SURF and WRITE.
As for the "resale" value, again, most people who are buying a used MacBook are NOT going to ask "is it a Merom?" They're going to ask how nice the case is, how much use it's gotten, and how much it is, and that's it.
Everybody likes to play "ooo, I'm the hard-core computing whiz and I need the BEST out there", but I bet you if you took an honest poll out there of everyone who's answered this thread, you'd find at least 75% these Apple fans have no need for for the extra speed, they just want it because it's "cool" and "fast" and it's the latest thing out there.
You may be right to a certain extent, but l i assumed that most people who want a Macbook Pro are going to be using it for intensive stuff - I was under the impressions that Macs are the platform of choice for a lot of graphics professionals etc so the high end line would have a lot of those kind of ppl buying. Granted the difference in speed will probably be fairly minimal, but when you are spending a load of cash on a top-of-the line notebook, why shouldnt you expect to have the latest and greatest technology available? It also seems quite likely they might either make them cheaper, or offer more RAM on the base model etc. so buying now unless you really have to seems foolish.
Im also not sure about your point on the resale value, i would imagine pro users probably would be concerned about which processor it had in it.
In a few cases here and there, the extra processor power/speed is going to help. But for a majority of people buying a MacBook, they're not going to be burning home-made DVD's, doing intense Music compositions, or using it for hard-core gaming. They're going to SURF and WRITE.
As for the "resale" value, again, most people who are buying a used MacBook are NOT going to ask "is it a Merom?" They're going to ask how nice the case is, how much use it's gotten, and how much it is, and that's it.
Everybody likes to play "ooo, I'm the hard-core computing whiz and I need the BEST out there", but I bet you if you took an honest poll out there of everyone who's answered this thread, you'd find at least 75% these Apple fans have no need for for the extra speed, they just want it because it's "cool" and "fast" and it's the latest thing out there.
You may be right to a certain extent, but l i assumed that most people who want a Macbook Pro are going to be using it for intensive stuff - I was under the impressions that Macs are the platform of choice for a lot of graphics professionals etc so the high end line would have a lot of those kind of ppl buying. Granted the difference in speed will probably be fairly minimal, but when you are spending a load of cash on a top-of-the line notebook, why shouldnt you expect to have the latest and greatest technology available? It also seems quite likely they might either make them cheaper, or offer more RAM on the base model etc. so buying now unless you really have to seems foolish.
Im also not sure about your point on the resale value, i would imagine pro users probably would be concerned about which processor it had in it.
boogieman
Aug 26, 03:49 PM
PowerBook G5 next tuesday?
Im guessing hopefully by the years end for the G5.... :) :)
Im guessing hopefully by the years end for the G5.... :) :)
ezekielrage_99
Aug 27, 12:53 AM
PowerBook G5 next tuesday?
Now that has been replaced with Core 2 Dup next Monday ;)
Now that has been replaced with Core 2 Dup next Monday ;)
Dr.Gargoyle
Aug 11, 06:31 PM
Go buy, oh say, Clerks II (or some other movie that just came out) on DVD. It's a hell of a lot easier to find it in Europe than it is here (obviously assumption to you not already knowing where to get it)...
And seriously what's the EU court going to do? "We'll fine you", "No really we're not kidding", "Ok, we fine you!", "Oh, you want an appeal, ok. We won't fine you yet"
(Has MS ever paid a dime of the millions of dollars they've been "fined"??, note I'm not saying the US system is any better but the EU certainly isn't.)
The main point is that, as people have continually pointed out, the wireless technology available in Europe is the same as what's being used in India and China. AKA - the reverse-engineers in China just love to get ahold of stuff that works with what they've got...
First of all, bootleg copies can be found in all countries. Any idiot can copy a movie. Patent infringements like copying a complex mobile system is however a totally different story from copy a movie. For starters, you need a factory. A factory that is not raided by the police. Have you been to europe??? There is no chance in hell you could get away with that over here. None of these factories are located in Europe, but in Asia (or China to be more specific). Ok, you can find the merchandize in europe, but just cruise around in lower manhattan for a day and you will see that you can buy fake Louis Vuitton designer in more or less every corner. Does that mean Apple should close down the store at Fifth ave??
NASCAR The Game 2011 announced
And seriously what's the EU court going to do? "We'll fine you", "No really we're not kidding", "Ok, we fine you!", "Oh, you want an appeal, ok. We won't fine you yet"
(Has MS ever paid a dime of the millions of dollars they've been "fined"??, note I'm not saying the US system is any better but the EU certainly isn't.)
The main point is that, as people have continually pointed out, the wireless technology available in Europe is the same as what's being used in India and China. AKA - the reverse-engineers in China just love to get ahold of stuff that works with what they've got...
First of all, bootleg copies can be found in all countries. Any idiot can copy a movie. Patent infringements like copying a complex mobile system is however a totally different story from copy a movie. For starters, you need a factory. A factory that is not raided by the police. Have you been to europe??? There is no chance in hell you could get away with that over here. None of these factories are located in Europe, but in Asia (or China to be more specific). Ok, you can find the merchandize in europe, but just cruise around in lower manhattan for a day and you will see that you can buy fake Louis Vuitton designer in more or less every corner. Does that mean Apple should close down the store at Fifth ave??
iJohnHenry
Mar 4, 05:05 PM
(Unfortunately this is an actual screen grab of their website from today - they are not homophobic at all, really...)
Woof. Those guys are hot. :cool:
Woof. Those guys are hot. :cool:
T-Reese
Aug 5, 03:38 PM
cant wait... merom book pros cmon!!!!
Carlson-online
Jul 20, 11:47 AM
I remember hearing about how it is possible to make multiple cores act like one (Idon't remember where I heard this). Anyways, whether 8 cores acting separately or together like 1 big processor has an advantage depends on the program you use. If the program is multi-threaded, then the cores acting separately might have the advantage while single threaded apps will have an advantage if the cores are acting like one. However, many apps today won't see that much improvement either way (like a simple calculator, or solitare and word processing).
yes, its known as reverse hyper threading. AMD are working on it
http://www.dvhardware.net/article10901.html
yes, its known as reverse hyper threading. AMD are working on it
http://www.dvhardware.net/article10901.html
TheManOfSilver
Aug 27, 06:49 PM
OK ... wading into the mire a little bit here ...
I like the sound of some of the iMac configuration suggestions floating around here (especially the iMac Ultra). That being said, everyone's suggestions assume that the iMacs will continue using ATI GPUs. Not that I'm a total conspiracy nut, but don't you think it's possible that Apple may switch to NVidia GPUs now that ATI belongs to AMD?
As the first launch planned after the merger (I'm sure the Mac Pro configurations were set long before then), I think it's entirely possible ...
I like the sound of some of the iMac configuration suggestions floating around here (especially the iMac Ultra). That being said, everyone's suggestions assume that the iMacs will continue using ATI GPUs. Not that I'm a total conspiracy nut, but don't you think it's possible that Apple may switch to NVidia GPUs now that ATI belongs to AMD?
As the first launch planned after the merger (I'm sure the Mac Pro configurations were set long before then), I think it's entirely possible ...
yac_moda
Jul 20, 10:25 PM
I just applied to a job at MS, its not the first time either last time they emailed me and asked for more information concerning the position -- had to answer questions on line :eek: :mad: :p
This time I had to create a new profile though and in the profile where the resume was everything worked fine ACCEPT !!!
I could not enter ANY text in the field for the RESUME !!
I could only put 0 text in the RESUME FIELD !
So I submitted for the job, a resume name, but NO resume !!!!!!!
That's .NET technology for you ...
Don't you LOVE Microsoft ;) :D
This time I had to create a new profile though and in the profile where the resume was everything worked fine ACCEPT !!!
I could not enter ANY text in the field for the RESUME !!
I could only put 0 text in the RESUME FIELD !
So I submitted for the job, a resume name, but NO resume !!!!!!!
That's .NET technology for you ...
Don't you LOVE Microsoft ;) :D
cgc
Jul 15, 11:05 AM
:o well, that looks a real mess.. but I suppose it's a good idea since heated air tends to rise.. :-)
I think placing the PSU at the bottom of the case is good...heavy items near the top of the case may lead to Macs being prone to tipping over. Heat can be vented easy enough...
I think placing the PSU at the bottom of the case is good...heavy items near the top of the case may lead to Macs being prone to tipping over. Heat can be vented easy enough...
No comments:
Post a Comment